Welcome back! You might notice things look a little different around here, and we're thrilled to tell you why! We've given USPC.com an exciting rebrand and newly redesigned website, building on our 40 years of trusted quality and service. We are adding products every day – if you can’t find something you are familiar with, contact us and we''ll find it for you!

How to Order

U.S. PATENT CERTIFICATE OFFERS THESE ORDERING OPTIONS:

  • Online: we have hundreds of options available in our online store. You can search by material, size, price range, and color. After personalizing your product(s), place your items in the shopping cart, add your billing and shipping information and hit Submit. Please note: your billing address MUST match that on the credit card that is being used for purchase.
  • Phone: 800-622-0677, dial the extension for Sales and this will connect you with a member of our Customer Representative Team who can assist you with your order.
  • Email: sales@USPC.com. You can email your order information to our sales team directly, and we will respond as quickly as possible to help you place your order.

Rush Orders: We have many options to help you successfully meet your deadline when the timeline is short, from one-week turnaround to overnight in some cases. These orders will incur a Rush Fee, ranging from 10% to 50%, depending on the product requested and the timeframe in which they are needed. Contact the sales@USPC.com team for more information on Rush Orders.

  • Order Confirmation:
    You will be emailed an Order Confirmation from the Customer Service Representative responsible for your order. If there is any additional information we require or if we have questions about your order, we will contact you to confirm these items.

    Logo files for engraving items:

    • Logo files are to be vector art images created by graphic programs such as Adobe Illustrator.
    • The images need to be black line, no color or shading.
    • The files need to be sent as .EPS or .AI format.
    • Files that are not sent in this format may require additional time and cost for our graphic artists to redraw (costs range from $50-$150).

    Logo files for color printed items:

    • Logo files are to be vector art images created by graphic programs such as Adobe Illustrator.
    • The files need to be sent as .EPS format.
    • Files that are not sent in this format may require additional time and cost for our graphic artists to redraw (costs range from $50-$150).
  • Art Proof:
    You will receive an Art Proof via a link from our ProofStuff program, that lays out your patent or trademark information and personalization of the award and/or gift items. The timing of this is generally within several days of your order placement. The Art Proofs give you a chance to confirm spelling, grammar, etc. Please try to review these promptly to keep your order on schedule.
  • Production Time:
    Standard production time for most US Patent Certificate products is 10 to 15 business days. Shipping time is 1-4 days depending on your location in North America. International shipping options (depending on the country & service chosen) can get your order to its destination within 5 business days after production.
  • Shipment Tracking Documentation:
    Once your order ships, you will receive an email with tracking documentation so you can check on the arrival date and time of your order.

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